Premium After‑Sale Support for the 2040 Carousel ATC CNC Router in Australia

2040 Carousel ATC CNC Router Machine is one of the typical ATC machines that we can produce. This kind of machine is becoming more and more popular with its special advantages and muti-functions.

Recently, one of our engineers was invited to Australia to provide after-sale services. The following picture was shared by him. It is clear that the scene is so beautiful.

Now, let us make a brief introduction of this customer.

• He told us that he wants to open a new area for his business. And he has got some information before he decided to start in CNC area. After knowing his requirements, we prepared several configurations for him to select and consider.
• After a short time of considering, we found that he was particularly interested in our ATC Machines and decided to introduce a set of 2040 ATC CNC Machine which was designed with carousel automatic tool changer.

• Besides, we know that he is not familiar with machine’ installation, operation and some other items. Therefore, we promised that we are willing to provide technical service after he received his customized machine.
• When the customer got his customized machine, he couldn’t help giving a call and sending the invitation to us. Therefore, we booked the earliest flight to his country and arranged Jason Wang to there.

• Jason Wang is one of our engineers who responsible for providing after-sale service. Except for speaking English well, he knows every pieces of machine. To be honest, there are the basic skills for providing well services for our customers.

• On the one hand, Jason Wang taught our customer how to operate the machine step by step. Lots of doubts and questions were put forward by them, and our stall answered one by one. After the customer giving his first trying to process the raw material, they told us that they were satisfied with machine and our services.

Now, making a short introduction of 2040 Carousel ATC CNC Router Machine

• Different from 3 Axis CNC, the machine was designed carouse type tool magazine, and different knives can be installed in tool holder.
• Compared with Multi-spindles CNC Router Machine, ATC CNC Routers can change tools automatically in the engraving process.

• Distinguished with 4*8 CNC Router Machine, the working size and processing area are larger. In that case, the working efficiency can be greatly promoted; While, it means the machine can help our customers for saving labor costs.
• Please notice that all specifications can be designed according to your special requirements.

Together with our customers, we are also waiting for more changes can be brought for their factory after adopting 2040 Carousel ATC CNC Router Machine. and you can enjoy some other blogs about after- sale services.

If you have the same requirements like them, please don’t hesitate to contact us.