Full-Service Component Assembly: Enhancing Customer Support & Quality

Could your manufacturing operation benefit by taking a more “full service” approach?

A while back, I visited to learn about the how’s and why’s of contract machine shop Hirsh Precision in Frederick, Colorado, dedicating personnel to perform assembly work and inventory management to produce subassemblies and completed products primarily for medical customers.

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This approach enables it to:

• Handle customers’ mechanical and electro-mechanical assembly;
• Source component parts through vendors and suppliers on the customers’ behalf;
• Track the production, assembly and shipping of products using its proprietary shop floor management software; and
• Manage the supply chain for manufactured and assembled products from beginning to end.

Peter Doyle, president and CEO, says that this goes beyond just providing assembly as a service.

“Our engineering team is able to talk with a customer, not just about one specific part but how that parts fits in an assembly, what its purpose is, how the assembly functions and so on. This puts our team in a better position to consult with a customer’s engineers to offer manufacturability feedback while providing our team with a greater sense of ownership over all the processes that go into producing a final product,” Doyle says.

The Bottom Line: Your company can become more valued by adding services such as assembly for customers with an eye toward becoming a “one-stop shop.”

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