Global Cost Savings for Mismatic Through Remote Service
Mismatic is a boutique Italian manufacturer of screen‑printing machines, dryers and handling systems for textiles and packaging. Despite its modest size, the company serves customers across the globe—from India and Uzbekistan to the United States.
Project engineer Massimiliano Carnevale notes that personally visiting every site is simply not feasible. “We don’t have the budget or the workforce to support service in every country where our machines operate,” he says.
By integrating IXON Cloud, Mismatic’s engineers can establish a secure, direct connection to a customer’s machine from anywhere. The result? Faster diagnostics, reduced travel costs, and an extra layer of remote control that customers can access on a smartphone or tablet.
Want to see the full story of how Mismatic leveraged IXON Cloud? Download the case study.
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