Engineer's On-Spot Technical Support in New York – Elevating Customer Experience

At present, our engineer Gary has once again embarked on his journey of after-sales service. And this time, the destination of trip is the united state. And Gary will stay there for several days. If you have some doubts or problems, welcome to contact with us.

This customer ordered a set of 1530-4A Woodworking CNC Router Automatic Tool Change Engraver Machine from our factory before. And you can click there for more information of machine.

This is the first time that our customer touch the CNC machines, and he doesn’t know how to control his customized machine. So Gary was invited to his factory.

Gary is full of experiences, and he knows every piece of machine. So he showed how to control the machine at the first time. After that, he explained and taught our customer step by step.

Our customer couldn’t help taking pictures when he saw his machine for processing materials. And he was satisfied with his ordered machine and Gary’s service.

No matter whether you are using the machine for the first time or if you have problems during the processing stage, don’t worry. The engineer of Blue Elephant will always stand in your position to help you solve problems.

In the next blog, we will share you with more details and stories about Gary’s trip. If you have some problems now, don’t hesitate to contact with us.