Many enterprises have accomplished more in the past year than they had planned for the next five — emerging from the COVID-19 crisis increasingly resilient, digital and focused on the “new customer.” Post pandemic, and on the tail of e-commerce’s biggest ever growth spurt, th

Does the digital asset known as a non-fungible token (NFT) represent another promising aspect of the cryptocurrency and blockchain gold rush? Or will purchasers end up owning piles of digital dirt?For the moment, NFTs look like a glittering path to instant riches, although what’s actually bein

Supply chain constraints and disruptions across a slew of industries are making it difficult for businesses to keep up with soaring demands and rising prices. How can companies come out on top? These five areas are key for a seamless supply chain as we emerge from the COVID-19 pandemic.Risk man

The discipline of service delivery has big changes in customer expectations during the pandemic. Rapid, contactless delivery is now a prerequisite, and many organizations are turning to advanced technologies to take the next step on the journey to keeping their customers happy and their businesses c

When the COVID-19 pandemic struck, the world found out just how unprepared we were for such an event.The virus spread across borders and continents with alarming speed. The safety of citizens became paramount to governments around the world, and nobody seemed to know the right thing to do about it.T

The generation between the ages of 15 and 25 will sooner or later change the world of fast fashion.In recent years, brands such as H&M and Zara have dominated the market with their vertical approach to manufacturing and retailing. However, companies such as ASOS or Boohoo are now expanding into

For years, companies in the distribution and fulfillment (D&F) sector have been adapting to steady, predictable increases in the adoption of e-commerce business models. Many of these companies had also developed long-term plans to scale up their technological investments incrementally to match a

Logistics is a complex discipline, involving the coordination of multiple elements to achieve a specific deliverable. Internet of things (IoT) technologies offer innovative answers to numerous logistical challenges, and are currently being adopted more widely across the industry.The logistics busine

The impact of the pandemic on the warehouse industry will have long lasting effects on the industrial sector. From concerns of worker safety to the rush to keep up with the surge in e-commerce orders, the need for increased warehouse automation became evident. Viewed initially as “early a

If blockchain is ever to fulfill its potential as a reliable way of recording key business transactions, it’s going to have to burn a lot less energy that it does today.Blockchain emerged alongside the invention of Bitcoin as a supposedly immutable ledger, distributed among multiple computers,

Everyone has a plan until they get punched in the mouth. It’s a nugget of wisdom (courtesy of heavyweight boxing great Mike Tyson) that companies would do well to heed when it comes to international compliance risks.While many larger firms have good plans in place, mid-sized ones tend to treat

Companies are constantly on the lookout for ways to increase cash flow and reduce risk. One often-overlooked method for reducing profit leakage and increasing revenue is through the use of current or long-standing accounts payable (AP) recovery audits.Within the AP process, errors often occur during

As companies look to make plans for the remainder of their fiscal year, revenue and profitability tend to take a front seat in the conversations. With that, green initiatives can easily slide off the agenda. But every year, organizations are held to a higher standard by customers to increase sustain

If we want a world without waste, we might need something other than the human brain to achieve it.The answer, as with so many other aspects of business today, lies in artificial intelligence — in this case, its ability to eliminate industrial waste in manufacturing.Stephen Pratt is chief exec

Despite continued efforts to improve health systems worldwide, emerging epidemics remain a major public health concern. Effective response to such outbreaks relies on timely intervention, ideally informed by all available sources of data. The increasing complexity of outbreak data has led to th

There’s good reason that freight payment is considered to be the brown corrugated box of the supply chain industry. It’s a lackluster topic in a world wrought with regulatory complexities, capacity restrictions, geopolitical challenges, increasing demand, global pandemic and changing con

As the world continues to change, new complexities and customer demands require that companies in every industry constantly review their business processes to find opportunities for improvement. One of the technologies gaining prominence in this area is edge computing.In order to double or triple ef

Saying a good service and maintenance program is important to the health of your forklift fleet is like saying a good supply chain is vital to keep products moving. Every fleet manager knows this. The issue is not understanding the importance of service and maintenance, but rather having the focus,

Last-mile delivery service has significantly evolved over the past few years as a result of online shopping. When the COVID-19 pandemic sent consumers across the globe into lockdown, the already-growing trend rapidly accelerated. Even now, as restrictions lift in the U.S., brick-and-mortar retailers

Recent high-profile events — from COVID-19 to the Suez Canal debacle — have brought the role of chief supply chain officer (CSCO) into the spotlight, as organizations have had to overcome unprecedented disruption. The supply chain is the lifeline of any organization, so it’s no sur