Fiix Forward Webinar Recap: Six Pillars Blueprint for Future-Ready Maintenance

The way we work has evolved. Fiix has become a digital‑first workplace, reshaping how we communicate within our community and across teams. What does this shift mean for your organization or department?

Drawing from community feedback, Fiix unveiled a six‑pillar blueprint that empowers maintenance teams to thrive amid business‑as‑unusual scenarios in a constantly changing landscape.

During the webinar, training and education specialist Joanne Wood guided attendees through each pillar, sharing real‑world community examples and live CMMS demos that illustrate how to:

• Manage maintenance remotely with modern communication tools, even when pass‑down meetings or staggered shifts are absent.
• Extend team capacity and maximize budgets, materials, and personnel.
• Communicate updates to sanitation and safety protocols and track PPE compliance.
• Build flexibility to adapt swiftly to production or supply‑chain shifts.
• Leverage the latest software and integrate people and technology into a single source of truth.

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Use the timestamps below to navigate directly to the topic you’re interested in.

1. Managing Maintenance Remotely

4:55 Joanne demonstrates how to share information instantly across shifts using the Fiix mobile CMMS app. She starts a work order, leaves a speech‑to‑text note for the next shift, snaps a photo of the unfinished task, updates the status to in‑progress, and reassigns it to the incoming colleague.

7:53 The often‑overlooked power of inactive users is highlighted. Adding vendors or contractors as inactive users enables automated, critical communications.

10:30 This section concludes with insights from maintenance professional Tom Dufton on remote work. Full webinar recap.

2. Doing More With Less

15:42 Reports can uncover efficiencies—so which ones matter? Joanne spotlights two favorites: the “labour hours by asset” report for identifying bottlenecks, and the “detailed employee hours” report for workload allocation and scheduling. For a deeper dive, see the dedicated webinar recap.

20:00 Joanne discusses Total Productive Maintenance (TPM) and how the Fiix work request portal can foster collaboration between operators and maintenance staff without close proximity.

25:18 Long lead times for parts, especially PPE, are a common pain point. Joanne shows how the Fiix parts and supplies module tracks minimum order quantities and enforces default vendors.

3. Advancing Health and Safety

30:00 Joanne demonstrates rapid communication of updated PPE instructions or sanitation protocols using task groups. By attaching a PPE task group to a labour task across multiple assets, users must acknowledge proper PPE before completing the task.

33:52 Cascading work orders can automatically trigger sanitation checks when a maintenance task is finished. Joanne illustrates adding an inspection‑type labour task that notifies the sanitation team and generates a follow‑on work order.

38:30 On audience request, Joanne explores the asset files tab, showcasing how to store manuals, safety procedures, floor plans, and more—accessible from desktop or mobile, even offline.

4. Adapting to Production Changes

Fiix users frequently report needing agility around sudden production stops and starts. A two‑part webinar series addressed this: Hot Stops (Part 1) and Cold Starts (Part 2). Key highlights include:

41:00 Using color‑coded start‑up and shut‑down maintenance types to filter logs or build dedicated dashboards.

42:30 Event‑based triggers that automatically create start‑up/shut‑down work orders—e.g., initiating a multi‑asset scheduled maintenance on a single cooling tower generates work orders for all HVAC assets.

45:38 Whether to pause scheduled maintenance or simply mark it incomplete; the recommendation is to change the status.

47:15 Joanne shares data‑driven pitching tips to secure maintenance windows amid rising production demands.

5. Choosing and Using New Tech

49:23 Maintenance teams are increasingly embracing modern software and systems to build resilience—from mobile devices that eliminate shared workstations to IoT initiatives that reduce on‑site personnel. It’s time to rethink roles and leverage technology for greater efficiency.

6. Connecting People and Systems

48:48 While many solutions excel in their niche, forcing a single platform to cover all functions often dilutes effectiveness. Thankfully, integrating your ERP or other specialized systems with Fiix CMMS is simpler than ever. This allows each team to use the best tools for their day‑to‑day work while maintaining one authoritative source of truth across the organization. Click here to learn how to start, the benefits, and integration options.

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