Transitioning to a Modern CMMS: Insights from Fiix’s Steve Ricard – Podcast

Implementing a CMMS with Fiix: Rooted in Reliability Podcast

Change is always challenging—knowing when to switch and ensuring every team member feels comfortable with a new workflow. Adopting a Computerized Maintenance Management System (CMMS) follows the same principle. In this episode, Fiix Implementation Team Manager Steve Ricard joins host James Kovacevic to discuss the hurdles, benefits, and best practices for a successful CMMS transition.

• When to start evaluating a CMMS upgrade
• Planning a smooth implementation
• Managing data migration and legacy records
• Engaging and empowering staff through change management

Listen to the episode here (also available on Accendio Reliability’s website) or read the full transcript below.

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Key Takeaways

• Assess the Current System: Examine user interface, mobile capabilities, advanced features (meter‑based or condition‑based maintenance), and hardware compatibility. An outdated system often limits productivity and poses security risks.
• Plan with Purpose: Adopt the Five P philosophy—Proper Planning Prevents Poor Performance. Evaluate cloud versus on‑premise options, printer dependencies, and mobile readiness.
• Data Strategy Matters: Import essential data (asset records, parts, preventive maintenance schedules, open work orders) while preserving historical records in an accessible archive. Avoid losing data that may be critical for future analysis.
• People First: Involve end‑users from day one, especially informal leaders who can influence adoption. Offer continuous training, regular check‑ins, and a living SOP that evolves with system updates.
• Listen and Adapt: Actively solicit feedback, address concerns promptly, and make the new system work for users—improved morale often translates to higher productivity.

Episode Transcript

Access the complete transcript here.