For shippers, carriers and consumers, was there ever a time when the near future seemed as uncertain as it does today?One expects a wide margin of error in long-term forecasting. Chaos has a habit of disrupting even the most carefully crafted scenarios for the coming year, five years, or beyond. But

Since the pandemic began, global supply-chain management has been at the forefront of the battle against COVID-19. Companies and suppliers were forced to change their playbooks and rely on new methods of innovation, high road networking and asset stabilization to keep their logistics moving forward.

In the world of logistics, getting ready for peak shipping season for air and ocean freight usually means researching, understanding and following historical demand patterns. But this year, uncertainty from COVID-19 is changing everything.As one would expect, air and ocean services must adjust to hi

Before the coronavirus exploded into a global health crisis late last year, employee engagement in the United States hit a two-decade high. Research by Gallup found 35% of American employees were engaged in their work — meaning they were enthusiastic and committed.But that still left 65%

Unable to anticipate or plan for COVID-19's enormous and ongoing effects, countless businesses continue to plunge into uncertainty. More than 100,000 small businesses have closed permanently so far, citing the pandemic as the cause, and more are expected to follow. As businesses try to navigate

In the battle to keep essential products flowing to store shelves during the coronavirus pandemic, Retail Business Services has been on the front line.The service arm of food retailer Ahold Delhaize USA, RBS manages accounting, I.T. and supply chains for five East Coast grocery chains: Food Lion, Ha

Your company’s brand, with its unique combination of messaging and design elements, helps to distinguish your products in a highly competitive marketplace. When your brand works, your products stand out for all the right reasons. As a result, businesses invest a lot of time, money and effort i

The process of collecting data on prospective vendors, completing compliance and risk assessments, and integrating them into a platform or supply chain is collectively known as supplier onboarding. Simply put, it’s about creating smooth and manageable processes to develop strong buyer-vendor r

For many organizations, reverse logistics is a daunting task. After all, most supply chains are created to get products out the door, not welcome them back in. Online ordering has been made a simple, one-click process. E-commerce as a whole has been designed as a user-first experience, with an order

Mobile technology is an essential part of transportation, one that allows truckers to do their job more efficiently. The trucking mobile app business alone is expected to be worth around $35.4 billion annually by 2025.Although the transportation industry was among the earliest adopters of mobile tec

With the increasing demands of customer-centric brand presence and digitally broadcasted product launches, enterprises today often face hurdles stemming from poor data handling. Many businesses today, especially global enterprises, have many separate applications and systems (i.e., ERP, CRM and SCM)

Customer expectations of the time from order placement to product in hand continue to shorten. As sellers work to respond, they struggle under the weight of their current networks to increase speed without incurring heavy final-mile delivery costs.In response, third-party providers have begun offeri

When it comes to field service management, it’s essential to have the right technician for right the job. You not only want to make sure your technician is prepared with the appropriate equipment, you need the ability to easily and effectively schedule — or reschedule — your t

We have seen shippers modify manufacturing facilities to create PPE for front line workers and food shippers donate millions of dollars to people in need, and we even helped facilitate capacity sharing among shippers who are experiencing coinciding volume changes. The supply chain is proving its rob

When it comes to global manufacturing and sourcing strategies, the coronavirus pandemic has amplified and accelerated a number of trends that were already well underway before it began.Original equipment manufacturers (OEMs) have been reconsidering their heavy reliance on production in China and oth

The U.S. wholesale distribution industry is massive, with annual revenues of $6 trillion, consisting of over 300,000 companies, employing 6 million people, and accounting for 28% percent of GDP. However, the industry today faces a number of difficult challenges, ranging from COVID-19 complications,

The real thrill of working in technology is developing solutions to make the end user’s life easier and more intuitive, and free up components of their job that feel tedious. The logistics industry, with its long history of manual processes, has typically been behind the times when implementin

With retail storefronts under siege, strengthening the direct-to-consumer channel has never been more important for manufacturers. There is no doubt that retail foot traffic will be down for the foreseeable future, so manufacturers are looking to adopt new strategies to protect the business, better

As markets and businesses around the world look to recover from the coronavirus pandemic, they must turn to digital procurement as a key part of the solution. Digital procurement enables organizations to drive the bottom line forward — even when short-term, top-of-the-line revenue is slowing &

Early in the fight against COVID-19, as cases rose along with demand for personal protective equipment (PPE), U.S. hospitals and healthcare systems quickly realized that normal channels for supplies wouldn’t be able to fulfill their needs.Many hospitals rely on just-in-time (JIT) distribution