GE Digital Unveils Predictive Asset Management Software, Shifting Maintenance from Reactive to Proactive

GE Digital, a pioneer in industrial IoT solutions, today launched its latest offering: the Predix ServiceMax Asset Service Management (ASM) platform. Designed to transform asset maintenance from a reactive break‑fix approach to a proactive predictive model, ASM empowers operators to extend asset life, reduce costly downtime, and enhance overall operational efficiency.

Key capabilities include:

• 24/7 Shift Planning: Automates maintenance scheduling around continuous operations, ensuring optimal crew allocation.
• Dynamic Crew Management: Creates, assigns, and tracks resources for every job, improving workforce utilization.
• Assisted Dispatch: Uses real‑time data to recommend technicians with the right skill set and availability.
• Map‑Based Planning: Provides detailed map views and drive‑time estimates for precise field logistics.

The companion mobile app offers technicians, crews, and contractors a comprehensive view of all jobs, assets, and map locations—accessible on any device, even offline. It delivers full work‑order details, including asset history, location, parts inventory, and sensor analytics, enabling on‑site decision making and rapid response.

“Unplanned downtime erodes revenue and jeopardizes safety, making its reduction a top priority for asset‑heavy industries,” noted Ralph Rio, Vice President of Enterprise Software at ARC Advisory Group. “ServiceMax leverages its proven field‑service platform to deliver end‑to‑end solutions that enhance asset performance and uptime while maintaining technician excellence.”

ASM seamlessly integrates with GE Digital’s Predix Asset Performance Management (APM) suite, granting users access to root‑cause analysis, risk assessment, diagnostics, and actionable recommendations. The new platform is slated for commercial availability in early 2019.

For further details, visit GE Digital.