GE Completes Acquisition of SmartSignal, Strengthening Remote Monitoring & Predictive Diagnostics

GE Intelligent Platforms announced on January 6 the completion of its acquisition of SmartSignal, a Lisle, Ill., analytics software firm that specializes in remote monitoring and diagnostics for power generation, oil & gas, and other industrial sectors.

SmartSignal is a leading provider of predictive diagnostic software and monitoring services that anticipate, prevent, and avoid equipment failure. The company holds more than 40 product and technology patents and has earned over 25 awards for product excellence.

“The acquisition of SmartSignal shows our commitment to continue investing in GE Intelligent Platforms’ Software & Services business, and will serve as an important catalyst to rapidly expand the capabilities of our Operational Intelligence platform,” said Maryrose Sylvester, president and CEO of GE Intelligent Platforms.

“With GE’s commitment to solving difficult challenges in today’s business environment,” said Jim Gagnard, president and CEO of SmartSignal, “we believe our solution can help provide a holistic approach to Operational Intelligence across many industries no matter what type of equipment the customer is trying to manage.”

SmartSignal detects abnormal equipment behavior and provides exception-based notifications, diagnoses, and prioritizations. Its solutions are device‑agnostic and deployed on equipment from GE, Siemens, Rolls‑Royce, Alstom, Flowserve, Waukesha, Byron Jackson, Cooper‑Bessemer, and others.

“The integration of SmartSignal’s proven monitoring and diagnostic technologies will play a significant role in delivering on GE Intelligent Platforms’ vision of providing comprehensive Operational Intelligence solutions to customers,” said Erik Udstuen, vice president of software and services for GE Intelligent Platforms. “It is a proven Remote Monitoring & Diagnostics solution that aligns nicely with the Proficy architecture to help customers address availability and efficiency challenges in a robust way. The SmartSignal team also brings tremendous domain expertise in predictive diagnostics that aligns very well with GE’s key vertical industries.”