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GEA Boosts Service Excellence with IXON Cloud’s Advanced User Management

GEA, a leading supplier for the food‑processing industry, recently upgraded its Refrigeration division’s remote‑access capabilities by adopting the IXON Cloud platform. This move was driven by a need for a more robust, role‑based user management system that could serve both engineers and end‑customers.

Automation Engineer Kenny Schraven explains that the previous solution was limited to a VPN that only catered to engineers. “We required a solution that allowed us to define granular roles and permissions for different user groups,” he says. GEA became one of the first beta users to transition to IXON Cloud’s new platform.

Since going live, GEA has reported several tangible benefits:

In this case study, Kenny details how IXON Cloud’s advanced features have transformed GEA’s operations and outlines the implementation process that delivered measurable gains.

Download case study

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