Expert Field Service & Repair for Heavy Machinery – NMC Cat®

When your heavy equipment stalls on the jobsite or an emergency arises after hours, call NMC Cat® for on‑site field service.

Our technicians bring the necessary tools and expertise directly to your location, minimizing downtime and keeping projects on schedule.

Field Service vs. Shop Service

When your equipment breaks down, you can either drive it to an NMC Cat shop or have a technician come to you. Field service means on‑site repairs, while shop service takes the machine to our facilities.

Field service is ideal for immediate, time‑critical repairs on equipment that would be difficult or risky to transport. Most on‑site services are comparable to in‑shop work, though major rebuilds still require a shop visit.

The key difference is availability: technicians are on call 24/7 for emergencies, whereas shop hours are limited to normal business days.

Benefits of Field Service

• Convenience: Let the experts come to you instead of rushing your equipment to a shop.
• Availability: 24/7 emergency support keeps you working when you need it most.
• Reduced Risk: Avoid additional damage that can occur during transport.
• Immediacy: Quick on‑site repairs cut unplanned downtime.

Equipment Best Suited for Field Service

Field service is ideal for heavy, large‑size machines that cannot be easily moved, but it can also support smaller units.

Typical Caterpillar equipment that benefits from on‑site service includes:

• Excavators
• Compactors
• Dozers
• Wheel Loaders
• and more

Choose NMC Cat® for Reliable Field Service

NMC Cat® has decades of experience delivering fast, trusted field repairs within tight deadlines. Our highly trained technicians are ready to meet you where you are and restore your equipment to peak performance.

Contact us online to learn more or schedule field services for your equipment today.