Four Game‑Changing Ways Modern Maintenance Will Transform Business Operations

IDC & Fiix Software Webinar on Digital Transformation in Maintenance

The business landscape is evolving at breakneck speed, and maintenance teams are at the forefront of this shift. CMMS (Computer‑Aided Maintenance Management System) software is now the cornerstone of forward‑thinking maintenance strategies, driving efficiency, reliability, and profitability.

We recently teamed up with industry analyst International Data Corporation (IDC) to host an in‑depth webinar that explored how emerging technologies are reshaping maintenance practices. The session covered:

• Current trends, key business drivers, and industry benchmarks that are propelling digital transformation in maintenance.
• Real‑world case studies of maintenance teams taking their first steps toward digitalization and the tactics they used to succeed.
• Critical considerations, common pitfalls, and strategic opportunities for organizations planning technological change.

Kevin Permenter of IDC opened the discussion by outlining the challenges organizations face when embarking on digital transformation, emphasizing that technology investment remains a decisive factor for long‑term success.

“Digital transformation isn’t a future buzzword—it’s already underway, and its momentum will only grow. Whether you’re a large manufacturer or a small operation, investing in analytics, AI, and IoT is essential to stay competitive.” – Kevin Permenter, IDC

Stuart Fergusson of Fiix then led the conversation on the CMMS journey, detailing the prerequisites for a fully connected maintenance platform and how to align technology with organizational goals.

The webinar concluded with a comprehensive Q&A, covering everything from the technical resources needed to deploy and maintain a CMMS to actionable first steps for launching a digital maintenance program.

View the webinar recording here.