From Concept to Deployment: Tackling Operational Complexities in Telecom GenAI

September 12, 2025

GenAI is on the cusp of reshaping the telecom industry. Early pilots have shown promising results, yet the real test lies in translating those insights into scalable, operational solutions. John Abraham, Principal Analyst at Appledore Research, outlines the critical shift from abstract use‑case enthusiasm to practical deployment challenges in this exclusive report, featured in Agile Telco magazine.

The narrative around AI in telecom has evolved. While the initial excitement focused on “agentic” applications, the industry is now grappling with the complexities of deploying, managing, and sustaining GenAI systems across legacy infrastructures.

This report offers a clear roadmap for both Communication Service Providers (CSPs) and vendors:

Clarifying “Agentic Confusion”: Why ambiguous terminology stalls progress and how a unified industry definition can unlock meaningful outcomes.
The Operational Pivot: Prioritizing deployment strategies, support frameworks, and governance over theoretical use‑cases.
Accelerated Modernization: How GenAI provides a third, faster path to revamp decades‑old legacy systems.
Actionable Guidance: Concrete recommendations to avoid costly pitfalls and build a cohesive, platform‑centric AI strategy.

The window to address operational realities is now.

Note: The report is accessible only to logged‑in users.

From Concept to Deployment: Tackling Operational Complexities in Telecom GenAI

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