How are digital workers helping traditional industries overcome the disruption caused by the coronavirus? Covid-19 has turned out to be the most disruptive event of our collective lives so far. Aside from the considerable human toll behind the statistics,

How digital colleagues can help organisations mitigate the impact of Covid-19. The unprecedented impact of Covid-19 around the world has led to almost every organisation having to adjust its business model to effectively operate in a climate of increasingl

How has SSE Energy Services focused on driving digital transformation? Chief information officer Philip Clayson is putting digital agility at the heart of the company’s strategic transformation plans for the future, following the recent acquisition of SSE

Retaining customers is more vital than ever in the current climate, and automation can help. Implementing automation technology can benefit an organisation in a variety of ways. Getting tasks done without the need for human intervention can speed up operat

Powered by RPA, these digital colleagues have a variety of proven use cases. With recent events creating a huge surge in operational demand across global organisations, the need for accelerated ‘operational agility’ has never been greater, but thankfully,

Risk assessment has been in high demand, and automation can help deliver this in real time. Designed in collaboration with occupational medicine consultant Dr. Robert Hardman, the Covid-19 risk assessment tool from Rainbird delivers automated one-to-one re

UiPath has grown revenue to over $400 million in the space of 24 months. The consortium involved in funding the Series E round from Robotic Process Automation (RPA) company UiPath was led by Alkeon Capital Management, and included Accel, Dragoneer, IVP and

RPA and intelligent automation provider Automation Anywhere, has helped Santander reduce cost and time spent on manual processes. Santander Consumer Bank, a subsidiary of Banco Santander, has saved over $2 million and more than 30,000 hours of work after p

Digital workers can ensure that tasks can be comfortably and efficiently completed. Today’s new economic reality is driving major accelerated change. It’s putting even more pressure on global organisations to do more, with less. Old operating models are be

Automation and industry 4.0 has taken hold of the manufacturing sector. Using automation, any organisation can perform processes with little or no human intervention. Automation is able to power a range of equipment, which is then able to fulfil a variety

Organisations have needed to adapt, or fall by the wayside. The pandemic has exposed vulnerabilities in healthcare, transportation, logistics and supply chains in our society. Complexity of interconnected infrastructure and the lack of flexibility when it

Leaders must be ready to oversee effective collaboration between digital and human aspects. AI and automation are expected to drive the biggest business and societal changes over the next decade. It is predicted that AI could contribute up to $15.7 trillio

There are ways to make driving value from insights easier. For years, businesses have felt the pressure to ‘digitally transform’, and those pressures have only increased during this unprecedented time when so many companies are left with no choice bu

Covid-19 has accelerated the adoption of robotic process automation. Global RPA revenue is projected to reach $1.89 billion in 2021, an increase of 19.5% from 2020, according to the latest forecast from Gartner. Despite economic pressures caused by the Cov

An array of research has pointed to knowledge management providing a substantial advantage. For many, knowledge management (KM) and customer experience (CX) are two remotely related terms. KM is concerned with data handling, while CX latter is about custom

The workplace abilities of digital workers are improving. In this current challenging climate, there’s a real desire across global boardrooms to digitally transform work so it’s performed much faster, smarter, more efficiently – with less resources than be

How pragmatic is this modular approach to automation? Demand has been rising for RPA models that are pre-built for companies to use alongside other technologies and employee skills. However, the feasibility of this practice remains to be up for debate. 

How can companies overcome these RPA challenges? Built to resemble digital assistants for employees, robotic process automation is known to be useful for streamlining business operations without increasing costs, while reducing human error. However, RPA so

How useful can this kind of platform be for companies? The scaling of any technology is important when it comes to meeting increasing and changing demands. However, this can take up time, as well as being potentially costly for company budgets, making this

How can intelligent workload balancing be achieved within this space? The relatively new concept of intelligent workload balancing is an important one to consider when operating RPA, because it determines whether tasks are more suitable for human employees