43% of employers surveyed said that the cutting of jobs going forward is likely. According to the WEF forecast, which draws from research that surveyed 300 of the world’s biggest companies, the increase in work being done by machines would create 97

For their differences, both technologies can be beneficial to companies. While RPA is geared more toward backend automation, conversational AI lends itself to automating human-facing and more personalized interactions. In some use cases, the two technologi

Like any technology, intelligent automation cannot be effective it isnt managed properly. The pandemic is demonstrating the importance of acting with agility, speed and resilience in response to major global disruption. What’s also crystal clear is those o

Increasingly, organisations are using automation technologies to improve customer engagement. RPA (robotic process automation) and digital process automation is often called upon by CTOs as the remedy to legacy systems which largely still use repetitive ta

Technologies such as robotics and natural language processing look set to play a major role in the coming years. According to the research from Deloitte, 73% of organisations worldwide are now using automation technologies, up from 48% in 2019, as Covid-19

RPA will continue to play a role in bolstering hybrid workforces. The Covid-19 pandemic has caused waves of disruption for the vast majority of companies in one way or another, forcing them to prioritise digitalisation. Taking advantage of emerging technol

Implementing this kind of technology requires much consideration if it is to truly complement the transformation process. Automation is increasingly being touted as a potential panacea for digital transformation. But its real value can only be truly realis

New ways of utilising this technology will become possible. With pandemic-driven demand for robotic process automation (RPA) and intelligent automation tools set to increase exponentially in 2021, vendors are obliging accordingly. With over 150 RPA and int

No automation technology is a magic wand — a balance must be struck between capabilities and the workforce. Robotic Process Automation (RPA) is transforming the digital support experience. The global RPA software market is expected to reach nearly $2 billi

Maskatiya joins from Blue Prism, while Neethling was most recently CEO of a green-tech startup. The new additions to the C-suite at Rainbird come as the company looks to grow and scale its decision-making and automation capabilities. Adam Maskatiya New CRO

Hungerford has held leadership roles at HP, NetSuite and Dell Boomi. New CMO Hungerford brings over two decades’ expertise in driving growth and innovation strategies in the enterprise and software technology, and will lead the global marketing team

Many more could be augmented alongside needed and irreplaceable human skills, however. The 2021 UK Workforce Forecast from Faethm AI outlines the state of the UK jobs market and the employment challenges and opportunities faced by both businesses and the g

According to Forrester, taking steps such as defining which areas of the company to automate and upskilling staff can help CIOs to overcome challenges. When it comes to automation preparedness, the latest findings from Forrester has found European CIOs to

Process-agnostic software such as AI and RPA are predicted to be most in demand as key enablers of hyperautomation. The forecasted revenue figures released by Gartner for the global hyperautomation-enabling software market are up from $481.6 billion in 202

How can the technology be used to its full potential? In its 2019 report ‘Move Beyond RPA to Deliver Hyperautomation’, Gartner pointed out a lack of guidance in how organisations should integrate robotic process automation (RPA) with other tool

The payment space has the potential to become even more agile and efficient in the coming years. Seismic shifts in shopping habits in 2020, as consumers looked to e-commerce for their everyday purchases, has resulted in an accelerated growth for payment pr

Data and analytics, digital twins, IoT and RPA are just some of the technologies driving transformation in the real estate industry. Exploring how technology innovation is disrupting traditional sectors, such as real estate, Information Age spoke to the fo

There are still plenty of opportunities there for the taking when it comes to RPA technology. Robotic process automation, or RPA, often conjures up images of robots assembling cars, or even droids sitting next to Bob in Accounts Payable. But in reality, RP

Automation is becoming more valuable within financial services. Automation technologies could contribute an additional $US 1 trillion annually in value across the global banking sector – through increased sales, cost reduction and new or unrealized o

There is a journey to be embarked on in order to achieve full automation. The age of automation is here. Businesses around the world are handing unrewarding, rule-based tasks to software robots built using a technology called Robotic Process Automation (RP