RPA, when supported by various AI modules, can deliver specific capabilities to carry out subjective processing tasks that are traditionally performed by people. AI and robotic process automation are often bundled into the same sentence but the majority of

Ineffective software test automation is notorious for delaying releases while consuming incredible amounts of resources. Every so often, my news feed features an article that offers “The Top 10 Life Hacks.” These are tips and tricks about how to use ordin

Blue Prism CEO Alastair Bathgate: An agile organisation needs digital and human workers to access, accumulate and decipher data in nanoseconds.” Is £100 million enough? Earlier this year, British RPA company Blue Prism announced a £100 million fund raising

Intelligent automation can build a digital finance workforce of tomorrow where the collaboration between digital and physical workers results in greater organisational capacity and employee empowerment. Multichannel capture and workflow technologies have g

Instead of replacing jobs, adopting automation and AI technologies may lead to more staff hires in IT security. Automation and AI are two technologies changing the security landscape. But, there is cause for concern in adopting these two ‘silver bull

Daddy or chips? Voice or bots? Who needs voice when we have bots? “Google, order some more nappies.” “Alexa, what times are flights from Manchester to Milan on Thursdays?” Ever since the debut of Apple’s Siri on the iPhone 4S, there’s been a tidal wave o

Self-service portals offer end users first line support, and empower them to find information, request services, and resolve their issues faster and directly without involving any helpdesk agents. Without the option of self-service portals, your helpdesk a

For those that are uncomfortable by the idea of cobots — and of course some people will be — the fact is that they have been in close proximity already, quietly looking after humans for years in the form of smartphones, tablets and desktop machines, all using AI to filte

A voice first approach can also tear down the silos some employees build around themselves. On the surface, the term ‘voice first’ sounds redundant. We all have a voice from the day we’re born, and we leverage it to communicate our needs,

AntWorks says that ANTstein SQUARE’s intelligent automation system uses “fractal technology to rely on relatively small data sets to train the engine.” Intelligent automation, it’s meant to be the next big thing in automation, at least that was the gist of

New technologies are reshaping the workplace by allowing the automation of manual tasks in operations and processes that require rote learning with algorithms or robots. In late March, the Office of National Statistics (ONS) revealed that 1.5 million jobs

Whether it is machines and emergency systems, or employees and lone workers, an automated alarm management solution can monitor data from across different areas and locations. The UK business world is in crisis, automated alarm management may help alleviat

It’s key to work with leadership teams to explain the real benefits they can expect to achieve and within what timescale. A lot of organisations already know the benefits of robotic process automation (RPA), but find it hard to know how to get started whe

Amber Rudd: Will technology destroy jobs? Automation is driving the decline of banal and repetitive tasks. So the jobs of the future are increasingly likely to be those that need human sensibilities, with personal relationships, qualitative judgement and creativity comin

Total Addressable RPA market is worth $50 billion Total Addressable RPA market is worth $50 billion, finds new report from management consulting company Zinnov, but enterprises are expected to spend just $2.1 billion in 2019. The Zinnov report also predict

What can HR departments do to break out of the hiring rut? For starters, they can rely more on automation. The problem and the rationale for automation of hiring It is a truth universally acknowledged that the status quo in hiring and talent acquisition ju

The future is automated. In order to cope with the avalanche of digital information and ‘activities’, customers — similar to organisations — will increasingly turn to self-service automation moving forward, according to Gartner. “Th

Conversation AI, conversation business, and the business of conversation At each point of technological disruption, we’ve had to fundamentally re-examine the customer journey through the lens of new technology. We’ve moved from the web to mobile, to mobi

Automation is needed by security and risk management leaders. Leveraging the ‘automation continuum’ is becoming a necessity for security and risk management leaders looking to create and preserve value at their organisation, according to Gartne

Based in London, Thoughtonomy was founded in 2013 by Terry Walby (CEO) and has grown into the leading provider of intelligent, cloud-based automation. Blue Prism today announced its agreement to acquire Thoughtonomy for £80 million. The acquisition, expect