If Britain is to survive and lead in the fourth industrial revolution, every single organisation will need to invest in new innovative business models, in the development of its people, as well as invest in new technologies The CBI conference last week put

Between accelerating technology integration and improving data sharing, IT automation allows companies to generate more, deeper and faster insights around their IoT data Organisations are increasingly striving to become data-driven, and rightfully so. Data

Optimisation and automation without reporting will lead to a lack of credit for the work, and won’t help the IT team take the correct course of action going forward Automation is inevitable. In a generation, the role of work and employment in producing per

Businesses cannot afford to ignore the riches represented in their human capital: those fallible creatures with their unique ability to dare and to dream, to intuit and take risks and, above all, to recognise when they are headed towards catastrophe Last s

By 2018, according to Gartner, more than 50% of organisations say they’ll shift more of their focus and spend to innovations that improve customer experience Steve Jobs once said, “You’ve got to start with the customer experience, and work back toward the

Automation brings tremendous benefits for marketers. Instead of spending time and overhead on tasks such as managing bids and optimising creatives, marketers can spend more time focused on strategy and creative concepts User acquisition automation is on th

As incident response processes continue to be transformed by automation, proving how it transforms incident response performance will be close to impossible without the enablement of these new metrics As security teams redefine their organisation’s securit

The UK has a real opportunity to take a world-leading role in creating and successfully deploying a new generation of smarter digital learning tools across education and training, that will equip students and re-equip workers of all ages with the skills they will need to

CTO and vice president of Product Marketing at Pegasystems Can you tell me about your role? I have what I would consider an interesting job title. My joint job title is CTO, and I’m also vice president of product strategy and marketing. I run the pro

According to a recent survey from ISG, approximately nine out of ten businesses are looking to implement robotic process automation (RPA) technology within the next two years According to their press release, with the investment, Automation Anywhere plans

The ongoing developments surrounding automation in the digital marketing industry are mirrored by the innovations being delivered by AI and machine learning. These technologies will start to deliver on the hype In our running series, Information Age speaks

While there’s no one-size-fits-all way to implement a chatbot, there are some best practices that you should always keep in mind. This will help you get the business benefits you seek while creating better experiences for your customers. There’s no shortag

We cannot just expect the next generation to automatically adapt to a completely new mindset - the industry needs to pave the way. The benefits of Robotic Process Automation (RPA) are often talked about in one of two ways – it is either going to save

DevOps is about accelerating delivery of new products and services at scale, reliably and affordably. Doing this requires automation — using software to build, configure, deploy, scale, update, and manage other software. We usually think of monitori

Employees have to see the value in using RPA tools to drive productivity and not see them as a hindrance to their role. If they see no or little value, the implementation will be a waste of time and money. Finance plays an essential role in every part of a

Awareness of e-waste is growing, especially since the United Nations made a commitment towards curbing e-waste earlier this year. By 2100, the amount of global waste generated is expected to surge from the current level of 1.3 billion tonnes a year to 4 b

Capgemini surveyed over 700 executives from organisations that are currently experimenting with or implementing automation solutions and analysed over 110 real-world use cases across six sectors. Capgemini’s Research Institute’s latest report “Reshap

According to the research, this is due to the complexity of offline and online tasks involved in automating processes, as the main barrier to achieving scale (32%), followed by lack of a clear RPA vision (17%) and lack of IT readiness (17%). The study also

The companies will work together to create detailed, digital maps of more than 250,000 miles of public roads in and around the capital. Under the agreement, the two companies will collaborate on the development, deployment and operation of autonomous vehi

The research further supports Gartner’s statement that 2020 will be a pivotal year in AI-related employment dynamics. The robots are coming! Large-scale organisations are increasingly looking to implement artificial intelligence (AI), robotics and automati