In a candid session at the 6th IoT Forum CE in Vienna, three leading European telecom operators admitted that many businesses still lack a clear understanding of the Internet of Things (IoT). The consensus was simple yet powerful: telcos must demonstrate deep insight into their customers’ business

IT support remains a cornerstone of modern business, ensuring that employees return to work quickly after equipment failures in our 24/7 mobile world. However, the average ticket resolution time still hovers just under three days, according to Anthony Lamoureux, strategy and development director

Government‑led initiatives such as Industry 4.0 and the broader Industrial Internet of Things (IIoT) are reshaping manufacturing, says Darren Hobbs, Director of Marketing and Strategy at S3 Semiconductors. By capturing and analysing data from production assets, IIoT promises higher efficiency, prof

Why do some solution vendors seem to “get” the Internet of Things (IoT) while others do not? Network operators report disappointing outcomes, yet vendors claim success. This contrast was highlighted at the 6th IoT Forum CE in Vienna, Austria, where 450 participants from across the ecosystem convene

At LiveWorx 2018 in Boston, CNBC’s Jon Fortt brought Microsoft’s Mixed Reality lead Alex Kipman to the stage, engaging an audience of more than 3,000 with a live interview that spotlighted the technology’s potential.Alex Kipman immediately illustrated real‑world applications, noting that in China do

Customer sales and service drive revenue growth across all sectors, making the contact centre a pivotal engine for success.According to Global Industry Analysts, the contact‑centre market is set to hit $407.1 billion (≈ €349.6 billion) by 2022—a clear sign of its rapid global expansion, says John Fi

Yash Mehta Artificial intelligence (AI), data science, and web design are converging to reshape the digital landscape. At first glance, the link between these fields may not be obvious, but the reality is clear when we consider how personalized ads surface during our browsing or how Amazon tailors

While 5G continues to dominate headlines, few experts have unpacked what is truly required to build a thriving 5G ecosystem. John Strand of Strand Consult draws on 24 years of market observation to explain the essential ingredients—network rollout, service innovation, business models, and customer

The threat of cyber‑attacks inflicting physical damage on power plants and oil refineries has moved from fiction to fact, dominating todays headlines. Attackers are increasingly targeting energy and oil & gas organizations, underscoring the urgent need for stronger industrial cybersecurity. Tripwir

Recent global events—including the 2nd World eSIM Summit and Mobile World Congress—have sharpened the industry’s focus on eSIM technology. It’s clear that eSIM is now positioned to make a decisive impact across consumer IoT and M2M markets. Gemalto’s Mobile & IoT manager, Sebastien Violette, o

While technology fuels today’s industrial revolution, the real hurdle is cultural transformation. It requires embedding the customer experience and business outcomes at the core of every decision. Engineering, manufacturing and supply‑chain teams must be re‑oriented to deliver a world‑class sales

Beijing railway stationIn July 1997, Dave Ashton, then an analyst at Accenture, was dispatched to Beijing to support China Telecom’s mobile unit IPO. The assignment required detailed analysis of global mobile penetration rates, a task that would prove both challenging and illuminating.My responsibil

Since the late 1980s, I have witnessed and contributed to successive waves of digital transformation—from mainframes to the modern cloud—and their profound impact on organizations, economies, employees, and consumers. My name is Chris Minas, founder and CTO of Nimbletank, and I bring firsthand expe

Mikaël Schachne, VP Mobility & IoT Business at BICS, recently moderated a webinar with industry peers to examine why enterprise IoT adoption remains slower than forecasted.While analysts projected over 20 billion connected devices by 2020, the The Economist Intelligence Unit IoT Business Index 2

Arm is advancing its vision of a trillion connected devices by 2035, enabling companies to unlock tangible value from IoT data. “Greater efficiencies, faster time‑to‑market, cost savings and new revenue streams are the most compelling incentives,” says Hima Mukkamala, Senior Vice President and Gen

Wi‑Fi Standards Every Engineer Needs to Know – From 802.11a to 802.11ad, AF, and HaLow Over the past two decades, Wi‑Fi has evolved from a niche technology into a backbone of modern connectivity, powering everything from home routers to industrial IoT devices. This guide breaks down the most critica

IoT is the prime driver of digital transformation for enterprises, and IDC forecasts $1.4 trillion (€1.19 trillion) in IoT spend by 2021. Yet, a quarter of all companies abandon transformation projects mid‑journey. Alon Segal, CTO at Telit, highlights a knowledge gap. When people describe IoT, they

As the Internet of Things (IoT) expands, so does the demand for precise indoor positioning. While outdoor GPS has matured, indoor location solutions still face a unique set of challenges that prevent many trials from becoming full‑scale commercial deployments. Fabio Belloni, Chief Customer Officer

A prominent automotive group that designs trucks, buses, and construction equipment faced razor‑thin margins and fierce competition. To stay ahead, they turned to a data‑driven strategy that blends vehicle sensor feeds with operational records, delivering tailored offers, superior service, and a m

After Vodafone announced its €18.4 billion purchase of Liberty Global’s European operations, analysts agree the Newbury‑based operator will emerge stronger – though that’s the extent of the enthusiasm, writes Jeremy Cowan. The deal covers Liberty Global’s assets in Germany, the Czech Republic, Hung